“The challenge is not knowing how people want to be communicated with. Focus Insights' assessments and training help explain why people act and behave in a particular way. Now we eat, sleep and breathe DISC and Motivators. Can’t imagine life without them! Sales people and underwriters use what they’ve learned when communicating with their customers... it helps them adapt to their communication styles."
—Beverly King, Genworth Canada
“The reporting, the assessment tools and the support from Focus Insights has become a key part of my organization and design. I wouldn’t hire a leader without using the tools. The Focus Insights' assessments and training have given my leadership team the tools and a framework, which allows us to make better hiring decisions. Focus Insights helped us to understand that we needed a balance in certain areas."
—Phil Bates, Senior Vice-President, Telus
“The TriMetrix, and the Motivators in particular, help us understand each individual’s driving force and gain the best possible job match when hiring. For our existing leadership team, understanding the various elements in each individual’s profile has helped us openly celebrate different styles, bring out the best in each person and build team synergies. We now have a new common language when developing people or achieving results. Lori Moffatt and team are very responsive and competent in their working and applied knowledge of their business. Their insights when debriefing on individual profiles are excellent! Their team seminars are a great investment, too. They are always flexible and willing to go above and beyond what is asked."
—Beth Carver, Previous Vice-President Client Care, Telus
“Focus Insights coached us on how candidates would fit into our corporate culture, based on the benchmarking of the job and the candidate's assessment results. They helped us build functional teams that work well together. Because of this, we have long- term employees."
—Joe Hutter, Vice-President Sales, KPM Industries
“The key has been aligning competencies to jobs. We use TriMetrix for recruitment, as well as to help teams understand each other's similarities and differences. It has ensured that new hires complement existing teams, and we also use it for ongoing learning and development."
—Lynn Allen, Director Talent Management, SCI Group
“Focus Insights has helped us to foster better communications in the office, to develop strategies, to evaluate performance and to select candidates. Focus Insights has been able to bend with our needs and come up with innovative solutions."
—Charles Gluckstein, Personal Injury Lawyer, Gluckstein & Associates LLP
"We are a Software start-up that used Lori for talent acquisition. In a start-up you can’t afford to bring in the wrong people; you can’t afford to have them quit six months down the road or have to let them go. Lori’s magic lies in helping companies get the right people in the right roles, who work well together as a team. She used the TriMetrix assessment tool to evaluate a shortlist of candidates and it worked wonders. Lori is great at distilling down the assessment report to what you need to know. She put it in layman’s terms and then took that information to help us drive compatible work to the right team member. It helped with team chemistry, with communications and it leveraged people’s strengths. I’ve been working with Lori for 20 years and I wouldn’t hesitate to recommend her and the team at Focus Insights."
—Alan Zimmermann, co-founder and CEO at Ethica Channel Enablement
"Working with Lori is always enjoyable and we very much value her expertise! For the past 20 years, she has played an integral part in developing our team. She has also been instrumental in our hiring process. Using assessments, and debriefs, Lori has helped us to hire the most suitable person for each role, ensuring that employees fit into our company’s culture, as well as ensuring that it is a good fit for them as well. We’ve been very impressed with her work, have recommended her to colleagues and will continue to work with her in the future."