Involve. Assess. Debrief. Action. Coach.

At Focus Insights, our goal is to partner with you to help you build your desired culture, drive increased performance, develop your future leaders and increase retention of your greatest talent through our integrated recruitment and talent management services.

Hiring the right people is the first step towards increasing engagement. But it doesn’t stop there.

We’ll help you learn how creating clear Job Success Profiles, combined with talent assessments, allows you to easily identify high potentials, manage performance in really positive ways, create career development fast-tracks, and promote from within to boost your employees’ morale and keep them engaged.

And, we’ll conduct organizational surveys (employee surveys, team surveys or 360 surveys) to test the pulse of your organization and your people. The results are an ideal way to engage your employees in the development of the programs that will help make your company a great place to work.

Our Process

Listen and Involve

We begin the process with a conversation. And we are empathetic listeners. That means that we can get to know you, your people and your business intimately. It also means that we can quickly and easily get to the heart of the matter and proactively design solutions that are customized for your particular needs and situation. We believe that involving your teams is critical to success.


Once we get to know you and your needs, we then take an evidenced-based, personalized approach to assessing your organization and/or your teams. This starts with using cutting-edge, best-in-class Assessment Tools, and resources that bring an evidenced-based approach to our work.


We then walk you and your employees through the assessments, allowing you and your team to gain a deep understanding of the results. Our debriefing process provides answers to your challenges and gives you a better understanding of your organization's culture and how that is impacting business outcomes and your employees' performance.

We believe that with clarity and understanding, you will be able to action in new and more strategic ways.


Once we understand the challenges and have provided a full debrief, we can then assist organizations and their teams to action on the results. We've developed a comprehensive system for actioning, setting goals and creating commitment to change, setting the foundation for foward motion.

By partnering with your leadership teams, we can help you develop a talent management strategy that is guaranteed to deliver your desired outcomes. It could involve renewing your employee values, team-building to align teams around your goals, recruitment strategies or leadership coaching. Whatever your talent goals, we will help create the solution and get you there, hands-down.


Ongoing coaching and support is key to making sustainable changes. Whether it is change in how the team approaches its work or change in behaviours, we provide you with ongoing support and coaching, delivered by our certified consultants, ensuring success. We'll help you manage through the change in a very humanistic way — with time, and empathy.


"Working with Lori is always enjoyable and we very much value her expertise! For the past 20 years, she has played an integral part in developing our team. She has also been instrumental in our hiring process. Using assessments, and debriefs, Lori has helped us to hire the most suitable person for each role, ensuring that employees fit into our company’s culture, as well as ensuring that it is a good fit for them as well. We’ve been very impressed with her work, have recommended her to colleagues and will continue to work with her in the future."

—Carolyn and David Rumble, Rumble Foundations